Our standard is "same day maintenance" so you don't have to wait 3 - 5 business days for your request to be addressed like the lease says.
- The job isn't complete until we confirm with the resident that it was done correctly.
24-hour Emergency Maintenance
An emergency is any maintenance issue that can cause damage to your health or the health of the property. Even if it's after normal business hours, if your request is an emergency, we'll be there to fix it quickly.
- In emergency situations, please call the office. Do not rely on email or the resident portal.
- If it's a health emergency or crime-related call 911